Refund policy

Refund & Return Policy – Artt n Attire

At Artt n Attire, we want you to love every piece you purchase from us. If you are not fully satisfied, our return and refund policy is here to help.

1. Eligibility for Returns

  • Products can be returned within 7 days of delivery.

  • Items must be unused, unworn, unwashed, and in their original packaging with all tags intact.

  • Sale, discounted, or custom-made items may not be eligible for return.

2. Return Process

  • To initiate a return, please contact us at arttnattire.info@gmail.com or call +91 98407 92097 within 7 days of receiving your order.

  • Once your request is approved, you may ship the product back to us at the provided return address.

  • Customers are responsible for return shipping costs unless the product is damaged or incorrect.

3. Refunds

  • After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7–10 business days to your original method of payment.

  • Shipping charges are non-refundable.

4. Exchanges

  • We currently offer exchanges for size or product issues, subject to availability.

  • If the requested size/product is not available, a refund will be issued as per our policy.

5. Damaged or Incorrect Items

  • If you receive a damaged or wrong product, please notify us within 48 hours of delivery with pictures of the product.

  • We will arrange for a replacement or a full refund, including shipping charges.

6. Non-Returnable Items

  • Gift cards, final sale items, and personalized/custom orders cannot be returned or refunded.

7. Contact Us

For any questions regarding returns or refunds, please reach out:

📧 arttnattire.info@gmail.com
📞 +91 98407 92097
📍 First Floor, 10/29, Khader Nawaz Khan Rd, Opposite Starbucks, Thousand Lights West, Nungambakkam, Chennai 600006